Find the advice you need, your way
Whether you're just starting out, planning for retirement, or somewhere in between, we offer access to a range of advice services1 to help you make confident decisions about your super. You can use online tools, speak with someone over the phone or meet with an adviser – it depends on what you need.
DIY tools and resources
Personal advice options
If you’d prefer to speak with someone to help you better understand your super, or even for broader financial advice, you can access advice to help you every step of the way.
Simple super advice2
AustralianSuper members can access over the phone generic, and simple advice related to their account, such as:
- making an investment choice
- adding extra to your super
- personal insurance options
- retirement income options.
To get started, call us on 1300 300 273
Comprehensive financial advice
For more tailored and comprehensive advice, you can access a meeting with a professionally qualified financial adviser either face-to-face or via secure video link from home.
Examples of comprehensive advice include:
- Complex super matters
- Investments
- Detailed retirement plans.
Register your enquiry using our Get Financial Advice Tool, and one of our AustralianSuper team members will be in touch to arrange a meeting.
Understand the costs
Simple super advice
Most over-the-phone advice about your AustralianSuper account is included in your membership, at no additional cost3.
Call us on 1300 300 273
Comprehensive financial advice
Your first meeting with a professional qualified financial adviser is complimentary and focuses on understanding your personal financial circumstances and what’s important to you. No personal financial advice is given in this first meeting.
If you choose to go ahead with personal financial advice, a one-off fee for preparing a personalised Statement of Advice (SOA) will be agreed on in writing. This cost can vary based on the nature and complexity of the advice and will be agreed upfront in writing.
For advice related solely to your AustralianSuper account, you can opt to pay from your super account or via credit card/BPAY4.
Refer to the Access advice fact sheet for more information about potential fees for simple and comprehensive advice.
What to expect when getting comprehensive advice
Your first meeting
Agree to proceed
Research and develop a plan
Presenting the SOA
Implementing the recommendations
More information
Get access to Financial Advice
Register your enquiry and one of our AustralianSuper team members will be in touch to arrange a meeting with a financial consultant.
Request a callback-
Disclaimers
- Personal financial product advice is provided under the Australian Financial Services Licence held by a third party and not by AustralianSuper Pty Ltd. Some personal advice may attract a fee, which would be outlined before any work is completed and is subject to your agreement. With your approval, the fee for advice relating to your AustralianSuper account may be deducted from your AustralianSuper account subject to eligibility criteria. For more detailed retirement advice, such as transition to retirement and/or starting a pension account, a small fee may be payable from your super account.
- TBC
- AustralianSuper insurance is provided by TAL Life Limited (the Insurer) ABN 70 050 109 450, AFSL 237848.
- Before making a decision to combine your super, consider any fees or charges that may apply, and the effect a transfer may have on benefits in your other fund such as insurance cover. We recommend you consider seeking financial advice. If you wish to claim a tax deduction for personal super contributions, you must lodge a notice of intent to claim a tax deduction with your other fund before you combine your super.